Platform

One platform. Two jobs.

LineTen handles the ordering infrastructure so you don't have to.

Every digital order from every channel is routed to the right store’s POS, and one menu stays accurate everywhere you sell.

Kiosk, web, app, and QR each reflect your brand and run on the same engine, not as a separate “frontend project.”

Step 1 of 4

Source

It starts with each store's POS.

Your POS defines what's sold, at what price, at each location. Different stores, different menus, different availability. That's how your operation works.

Locations cycle automatically; each store’s POS is its own source of truth.

POS preview: Downtown
storefront Downtown
flight Airport
shopping_bag Mall
stadium Stadium
school Campus
local_gas_station Travel Plaza
Classic Smash Burger $12.99
Crispy Chicken Wrap $10.49
Jalapeño Poppers $7.99
Fresh Lemonade $4.99
database Source: Downtown POS

Step 2 of 4

Enrich

What the POS doesn’t have, LineTen does.

Your till stays the authority for PLUs, price, modifiers, and 86’d state. Photos, long descriptions, and marketplace-specific rules don’t live in the POS; LineTen layers them on so every channel stays accurate and compliant.

From your POS PLU 104
Classic Smash Burger $12.99

Name, price, PLU, modifier groups, and sellability still sync from the store. LineTen reads them; it doesn’t replace them.

imageHero photography Not stored in POS
restaurant_menu POS sends no image bytes; LineTen attaches photography for apps, web, and kiosk.
hubPer surface · same SKU

Each marketplace and owned channel has its own limits, layout, and promo rules, modelled once per product in LineTen.

Uber Eats
Uber Eats
185-char item name · hero + thumbnail photos
DoorDash
DoorDash
Strike “was” pricing when promos fire · badge copy
Deliveroo
Deliveroo
kcal per portion · allergen chip layout
Kiosk
Kiosk
Upsell pairings · idle attract loop · large imagery
tuneModifiers From POS
RegularLarge +$3.00
warningAllergens & hours
GlutenDairy

Flags can originate in POS; LineTen maps how each app must display them (chips, copy order, mandatory icons).

schedule11:00 AM – 10:00 PM · lunch special to 3:00 PM

Step 3 of 4

Distribute

So every channel is always right.

LineTen pushes your enriched menu to every channel: external marketplaces and your own branded surfaces. One change, propagated everywhere.

Aggregators are only half the picture. The same engine is what feeds the kiosk, web, and mobile products we ship in your brand—no second stack.

External marketplaces
Uber EatsUber Eats$12.99
DoorDashDoorDash$12.99
DeliverooDeliveroo$12.99
Just EatJust Eat$12.99
Your branded channels
KioskKiosk$12.99
OnlineOnline$12.99
Drive ThruDrive Thru$12.99
Mobile AppMobile App$12.99
check_circle All channels synced · Classic Smash Burger · $12.99

Step 4 of 4

Return

We don’t miss.

POS timeouts, network blips, till reboots mid-rush: LineTen catches what the till drops before your team is left guessing. The guest’s charged, the channel’s waiting, and every failed post surfaces in a recovery queue. Staff see it immediately, acknowledge, re-push, or fulfil manually. The guest already has confirmation. The kitchen keeps moving.

That operational rigor is the same engine behind every guest-facing app we run for you—your surfaces inherit the truth and the handoff, not a fragile one-off integration.

Operations feed

Green = posted to POS · Amber = missed POS. Staff work it here

Live

No silent failures. If the POS doesn’t ACK, the order doesn’t vanish. It lands here, stays tied to the guest’s confirmation, and someone deals with it before the customer ever notices.

Operating model

We’re not a self-serve product you’re handed and left to tune alone.

Advisory partnership is how LineTen runs—with regular meetings, shared metrics, and senior people who already know your rollout.

You don’t get dumped into a WYSIWYG and a help centre. We stay accountable after launch: what’s selling, what’s stalling, and what to change—while you keep governance over guest-facing UI/UX on the products that carry your brand.

Why we’re enterprise-only
  • Weekly operating reviews

    Standing cadence with your team—not a ticket queue when something breaks.

  • Performance in the room

    Basket value, conversion, channel health: we review what’s moving and what to try next.

  • We advise. You decide.

    Especially on branded surfaces, we bring UX and accessibility rigor; your brand team signs off on what guests see.